Having gone three times now to groom our year old Portuguese Water dog, we are very satisfied with their services. We drop off our dog around 8:30 and get a call that he is ready before 2:00. We gave printed instructions on how to groom a Portie and they followed them! He looks good and like a Portie should look! We are very impressed because other groomers we visited with our previous Portie could care less. However they listen and give advice. Their suggestions on time to groom have been very good. They are friendly and clearly like dogs. They care for their customers, both human and canine! Their prices are very reasonable ($140 for 50 pound dog), not grossly inflated as other groomers have done ($300). We will continue to use and support them.